Frequently Asked Questions
Here are some commonly pondered questions about Relayable. If you have a question that you can't find the answer to, please feel free to reach out to us here.
Q1
How does Relayable help me request developer access from clients?
Relayable streamlines the process by providing templates and checklists tailored to each client's needs.
Q2
What types of resources are supported (e.g., Google Analytics, DNS, AWS)?
We support a comprehensive range of leading web development platforms including Google Cloud Console, CPanel, AWS, and many more.
Q3
Can I customize the guides or emails before sending them to clients?
Yes, you can easily customize the guides and emails to populate them with your specific case details. You can choose whether you'd like to copy the instructions to your clipboard, download them as a PDF, or send them directly to your client with a share link.
Q4
Is the information I enter secure?
Absolutely. We never ask you to submit sensitive data to our server. All information is processed client-side, ensuring your data remains private and secure.
Q5
Can my clients view their access checklist online?
Yes, clients are able to access guides through share links. All they have to do is click the link and it will take them to their personalised guide.
Q6
Will I be notified if a client updates or completes their checklist?
This isn't currently available but it is something we are working on for future releases.
Q7
Can I download or reuse access requests across different projects or clients?
Yes, our system allows you to save template guides to your 'shortcuts' and each guide can be downloaded as a PDF for easy reuse across different projects or clients.
Q8
How does tracking access help with project security?
Tracking access ensures that you can manage permissions effectively and revoke access as soon as necessary.
Q9
Do I need to install anything or integrate it with my stack?
No installation is required. Relayable is fully web-based and easy to onboard.